General Policies
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Tinder Box TN does not ship products to anyone under the age of 21. We have partnered with AgeChecker.net. On your first order, we may require additional information before processing your order.
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Tinder Box TN ships USPS, unless otherwise notated
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Tinder Box TN does not ship out of the United States unless it is to an APO or FPO address.
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Tinder Box TN does not ship products to South Dakota and Utah.
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Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
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Oversize items may incur additional shipping charges, which will be noted before submitting your order
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We are not responsible for any errors or typos.
Return Policy
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Cigars must be returned in sellable condition, no cut or partially smoked cigars will be accepted
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Any promotional items included in your purchase must be returned in original packaging
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Please inspect your cigars immediately for any damage. Damage must be reported within 3 days of delivery date
State Restrictions
California
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to:
• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or older before completing the delivery.
Note, in order to comply with this restriction, we are unable to ship to a PO Box
Delaware
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to:
• Receive and store age verification documents in order to sell a tobacco product to you. We have partnered with AgeChecker.net to safely and securely store your information.
Maine
Due to Maine State Regulations, we do not ship the following products to Maine addresses:
• Pipe Tobacco
Maryland
We do not ship the following products to Maryland addresses:
• Pipe Tobacco
Massachusetts
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
South Dakota
Due to South Dakota State Regulations, we do not ship any products to South Dakota addresses.
Utah
Due to Utah State Regulations, we do not ship any products to Utah addresses.
Washington
• Pipe Tobacco
Shipping Costs
*Standard Shipping only available up to 13 ounces
**Priority applies to everything over 13 ounces and may arrive via USPS or UPS